Property Management
Stop missing maintenance requests buried in email. Our AI classifies, prioritizes, and routes tickets automatically — achieving 70% faster response times and 96% SLA adherence.
Faster response
SLA adherence
Tenant satisfaction ↑
Fewer escalations
We understand your challenges
Buried Requests
Maintenance tickets get lost in email inboxes, leading to oversight.
Missed SLAs
Manual prioritization causes frequent SLA violations.
Tenant Frustration
Delayed resolutions and poor communication hurt resident satisfaction.
Vendor Coordination
Manual vendor routing and scheduling is inefficient and error-prone.
How we help property management organizations
AI Ticket Triage
Classify requests (plumbing, HVAC, noise, emergencies) with intelligent prioritization.
- Auto-classification
- Urgency scoring
- Smart routing
Vendor Management
Automated vendor routing and smart scheduling for efficient assignments.
- Vendor matching
- Availability checking
- Auto-scheduling
Tenant Communication
AI-generated updates and responses for timely, professional communication.
- Status updates
- ETA notifications
- Resolution confirmations
70% Faster Ticket Processing
Client
Property Management Company (850 units)
The Challenge
150-220 weekly tenant requests were buried in email, SLAs were frequently missed, and resident frustration was high.
Our Solution
Implemented AI email triage, urgency scoring, automated vendor routing, smart scheduling, and tenant communication assistant.
The Results
70%
Faster response
96%
SLA adherence
22%
Satisfaction increase
45%
Fewer escalations
“Our residents notice the difference. Response times are faster, and communication is clearer.”
Property Manager
Multi-Family Housing Portfolio
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